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Customer notice: We’re closing our telephone lines early on the upcoming dates (this doesn’t include our Claims team)

Saturday 16th November: Closing at 15:00
Sunday 17th November: Closing at 15:00
Monday 18th November to Friday 22nd November: Closing at 18:00
Saturday 23rd November: Closing at 15:00
Sunday 24th November: Closing at 15:00

My account and Web Messaging services will still be available if you need to make a change to your policy. We apologise for any inconvenience caused.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

  • Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Contact Us

Online

For your convenience, we've made it easy to manage your policy online.

Van Insurance

Sales

Customer Service

Call us on 0333 234 0196 (Call fees | Opening hours)

Send us an email

Send an email

Renewals

Call us on 0333 234 0076 (Call fees | Opening hours)

Send us an email

Send an email

Click here for new pricing insurance rules.

Claims

For all claims information, visit our claims page.

24hr Accident recovery helpline

Available for Comprehensive and Third Party Fire & Theft policies where we are liable for the damage to your van.

Call free on 0800 362 435

Complaints

Write to:
The Quality Manager
Gladiator
Ty Admiral
David Street
Cardiff
CF10 2AA

Van policy complaints
Call 0330 333 5888 (Call fees | Opening hours)

Van claims complaints
Call 0330 333 5887 (Call fees | Opening hours)

If you bought one of our products online, you can also refer your complaint to the European Online Dispute Resolution platform. This service will pass on your details to the most appropriate dispute resolution service for the product you've bought. For insurance products this is likely to be the Financial Ombudsman Service. For further information you can visit their website here.

Public Liability Insurance

Sales

Call us free on 0800 519 6767

Customer Services

Renewals

Call us free on 0800 188 4486 (Opening hours)

Claims

For all claims information, visit our claims page.

Complaints

Write to:
Quality Manager
Gladiator
Ty Admiral
David Street
Cardiff
CF10 2AA

Public Liability Complaints
Call 0330 333 5888 (Call fees | Opening hours)

Other enquiries

Write to us

Gladiator
Ty Admiral
David Street
Cardiff
CF10 2AA

Press office

Visit our corporate website

Press Office
Main switchboard: 0333 220 2062 (Call fees | Opening hours)

If you would like photos or logos, please contact our press office team (see above for details).

Sponsorship policy
We only support charities with which our employees or their family have a relationship. We only consider supporting events which are based within South Wales.

Job vacancies
For information on current career opportunities with Gladiator, telephone our recruitment hotline on 0800 118 1619
(Opening hours) or you can view jobs online.